IIMs develop framework for SaaS adoption in capital markets, banking sector

Researchers at Indian Institute of Management (IIM) at Lucknow, Amritsar and Kashipur have combined to develop a new framework to guide the country's capital market players and banking sectors in adopting technologies that would enable them to use software without installing them. Referred to as Software-as-a-Service (SaaS) technologies, these are cloud-based services that deliver software applications over the Internet, eliminating the need for organisations to install and maintain software on their own servers. While SaaS is widely used globally, its adoption in India, particularly among regulated industries, has been slow. The research delves into the reasons for this hesitation and offers insights into how firms can assess risks involved in adopting SaaS. The research has been published in the prestigious Journal of Organisational Computing and Electronic Commerce. "Popular SaaS applications include Google Drive and Microsoft 365. While SaaS offers cost savings and flexibility,